All Returns Are Subject to our policy. Nonrefundable Charges (return banking and service fees) will apply for any returns to cover the operational cost of return services. Our company is assessed banking fees (PayPal is a bank) and per our policy when a buyer responds with an IOS or Android incompatibility (or any other reason) and requests a refund: (1) we deactivate the app, (2) we reassign the serial number, (3) we update the service system database, (4) we process the refund in the PayPal system, (5) we notify the user electronically, and (6) we are assessed fees for your return.
Therefore, we make it clear in our policy to all potential buyers that refunds are done so at a small nominal fee up to 25% of the purchase price. And refunds are not usually given, we only do so at our discretion, per the policy. Every single purchase page on our website has a bright orange link next to the buy now button that reads, "Before you make your purchase please be sure to review our GENERAL & REFUND POLICY."
Software purchased on-line through our website is considered opened at the time of purchase.
After your payment has cleared no refunds will be given.
All sales are final and all charges from those sales are nonrefundable.
You agree to this policy since it would be impossible for you to return your registered version of our software.
If you purchased a CD or DVD from AMAZON, for a refund the CD(s) or DVD(s) must be returned unopened in the Original Packaging.
By opening the CD or DVD from the original Packaging you have lost all rights to any refund.
If you purchased from our website or AMAZON and registered the software (license activation) no refunds will be given.
Please contact us through the Amazon message system to report a defective product.
Defective CDs or DVDs may be exchanged for the same title or a credit.
This section updated 5/9/2017. Restructured to make CLEAR SENSE for everyone:
Users/Customers are REQUIRED to read this page before making any purchases. In rare instances and only within 30 days of purchase, if due to technical difficulties or platform incompatibilities the software will not function, we may, at our discretion, issue a refund minus order processing and banking fees (up to 25% of the purchase price). In the case of EXCESSIVE support we charge a 50% fee.
IT IS YOUR RESPONSIBILITY TO MAKE SURE YOU ARE ON WINDOWS.
Software Operating Platform
Our apps are for Windows 7 and higher, up to Windows 10 (all full editions). Our apps do not work on Android or IOS.
Our apps are tested for all standard Windows configurations, some custom changes made by the user can cause the apps to not run properly.
This behavior will invalidate the EULA and warrant a possible refund at our discretion.
Minimum Operating Requirements
1 GHz or faster 32-bit (x86) or 64-bit (x64) processor. 2 GB RAM (32-bit) or (64-bit). Microsoft .NET Framework 4.5. Our apps range from 5MBs to 500MBs in size.
Your SERIAL NUMBER is license activated 'per device'. That means your Serial Number will only work on one device and is not transferable, unless under the discretion and upon the decision of GHOSTHUNTERAPPS. If we approve a machine transfer of the Serial Number, it is a ONE TIME option. No exceptions. For software purchased on-line through our website the serial number for your GHOSTHUNTERAPPS™ product will arrive within 24 hours of purchase. You can start using the FULL APP once receiving the SERIAL NUMBER with NO RESTRICTIONS. You will need to activate your copy within 10-days else a reminder message will appear. AMAZON customers must email GHOSTHUNTERAPPS for their serial number; per the instructions on the DVD they receive.
We do everything we can to ensure that the prices on our website are correct, and we try to keep our prices constant. Sometimes we need to change the cost of a product, either up or down. Prices may be changed at any time without further notice. We reserve the right to change our product's prices at any time without further notice. However, if you have ordered but not yet paid for a product, we guarantee the price for one week from when the order was placed.
Delivery of Software
DVDs from AMAZON will arrive based on the option level you selected and agreed upon with AMAZON, i.e. (2-Day, One Week, etc.) AMAZON delivery is out of our control. DVD's from GHOSTHUNTERAPPS purchased via SQUARE UP are shipped the next business day via USPS FIRST CLASS w/ TRACKING. Typical Delivery is 3-5 Days but could take longer depending on weather and regional impediments. ELECTRONIC LICENSES (SOFTWARE DOWNLOADS) will arrive within one hour of purchase but could be delayed based on server activity at PAYPAL and SQUARE UP NOTIFICATION SYSTEMS. Delays do occasionally occur.
Acceptance of this Refund Policy
It is your responsibility to familiarise yourself with this refund policy. By placing an order for any of our products, you indicate that you have read this refund policy and that you agree with and fully accept the terms of this refund policy. If you do not agree with or fully accept the terms of this refund policy, we ask that you do not place an order with us. Please send any questions regarding our refund policy to our email address.
Email & Data Collection Policy
Visuals of any software developed by AO2 Information Technology Corp. dba GHOSTHUNTERAPPS™ are free to be used in all YouTube videos monetized or otherwise. We place no restrictions of any kind in YouTube demonstration videos of our software. All YouTube users are allowed to use our software in the form of visuals or video in any YouTube media freely and with no restriction.
Website Terms & Conditions of Use
By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.
Permission is granted to temporarily download one copy of the materials (information or software) on GhostHunterApps.com's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: modify or copy the materials; use the materials for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on GhostHunterApps.com's web site; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or "mirror" the materials on any other server. This license shall automatically terminate if you violate any of these restrictions and may be terminated by GhostHunterApps.com at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
The materials on GhostHunterApps.com's web site are provided "as is". GhostHunterApps.com makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, GhostHunterApps.com does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.
In no event shall GhostHunterApps.com or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on GhostHunterApps.com's Internet site, even if GhostHunterApps.com or a GhostHunterApps.com authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
Revisions and Errata
The materials appearing on GhostHunterApps.com's web site could include technical, typographical, or photographic errors. GhostHunterApps.com does not warrant that any of the materials on its web site are accurate, complete, or current. GhostHunterApps.com may make changes to the materials contained on its web site at any time without notice. GhostHunterApps.com does not, however, make any commitment to update the materials.
GhostHunterApps.com has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by GhostHunterApps.com of the site. Use of any such linked web site is at the user's own risk.
Any claim relating to GhostHunterApps.com's web site shall be governed by the laws of the State of CA without regard to its conflict of law provisions.