Refund & General Policy

Refund Policy

All Returns Are Subject to our policy. Nonrefundable Charges (return banking and service fees) will apply for any returns to cover the operational cost of return services. Our company is assessed banking fees (PayPal is a bank) and per our policy when a buyer responds with an IOS or Android incompatibility (or any other reason) and requests a refund: (1) we deactivate the app, (2) we reassign the serial number, (3) we update the service system database, (4) we process the refund in the PayPal system, (5) we notify the user electronically, and (6) we are assessed fees for your return.

Therefore, we make it clear in our policy to all potential buyers that refunds are done so at a small nominal fee up to 25% of the purchase price. And refunds are not usually given, we only do so at our discretion, per the policy. Every single purchase page on our website has a bright orange link next to the buy now button that reads, "Before you make your purchase please be sure to review our GENERAL & REFUND POLICY."

Software purchased on-line through our website is considered opened at the time of purchase. After your payment has cleared no refunds will be given. All sales are final and all charges from those sales are nonrefundable. You agree to this policy since it would be impossible for you to return your registered version of our software.

If you purchased a CD or DVD from AMAZON, for a refund the CD(s) or DVD(s) must be returned unopened in the Original Packaging. By opening the CD or DVD from the original Packaging you have lost all rights to any refund. If you purchased from our website or AMAZON and registered the software (license activation) no refunds will be given. Please contact us through the Amazon message system to report a defective product. Defective CDs or DVDs may be exchanged for the same title or a credit.

This section updated 5/9/2017. Restructured to make CLEAR SENSE for everyone:

Users/Customers are REQUIRED to read this page before making any purchases. In rare instances and only within 30 days of purchase, if due to technical difficulties or platform incompatibilities the software will not function, we may, at our discretion, issue a refund minus order processing and banking fees (up to 25% of the purchase price). In the case of EXCESSIVE support we charge a 50% fee.


Software Operating Platform
Our apps are for Windows 7 and higher, up to Windows 10 (all full editions). Our apps do not work on Android or IOS.

Software Configuration
Our apps are tested for all standard Windows configurations, some custom changes made by the user can cause the apps to not run properly.

This behavior will invalidate the EULA and warrant a possible refund at our discretion.
Minimum Operating Requirements
1 GHz or faster 32-bit (x86) or 64-bit (x64) processor. 2 GB RAM (32-bit) or (64-bit). Microsoft .NET Framework 4.5. Our apps range from 5MBs to 500MBs in size.
Serial Numbers
Your SERIAL NUMBER is license activated 'per device'. That means your Serial Number will only work on one device and is not transferable, unless under the discretion and upon the decision of GHOSTHUNTERAPPS. If we approve a machine transfer of the Serial Number, it is a ONE TIME option. No exceptions. For software purchased on-line through our website the serial number for your GHOSTHUNTERAPPS™ product will arrive within 24 hours of purchase. You can start using the FULL APP once receiving the SERIAL NUMBER with NO RESTRICTIONS. You will need to activate your copy within 10-days else a reminder message will appear. AMAZON customers must email GHOSTHUNTERAPPS for their serial number; per the instructions on the DVD they receive.
Pricing Disclaimer
We do everything we can to ensure that the prices on our website are correct, and we try to keep our prices constant. Sometimes we need to change the cost of a product, either up or down. Prices may be changed at any time without further notice. We reserve the right to change our product's prices at any time without further notice. However, if you have ordered but not yet paid for a product, we guarantee the price for one week from when the order was placed.
Delivery of Software
DVDs from AMAZON will arrive based on the option level you selected and agreed upon with AMAZON, i.e. (2-Day, One Week, etc.) AMAZON delivery is out of our control. DVD's from GHOSTHUNTERAPPS purchased via SQUARE UP are shipped the next business day via USPS FIRST CLASS w/ TRACKING. Typical Delivery is 3-5 Days but could take longer depending on weather and regional impediments. ELECTRONIC LICENSES (SOFTWARE DOWNLOADS) will arrive within one hour of purchase but could be delayed based on server activity at PAYPAL and SQUARE UP NOTIFICATION SYSTEMS. Delays do occasionally occur.
Acceptance of this Refund Policy
It is your responsibility to familiarise yourself with this refund policy. By placing an order for any of our products, you indicate that you have read this refund policy and that you agree with and fully accept the terms of this refund policy. If you do not agree with or fully accept the terms of this refund policy, we ask that you do not place an order with us. Please send any questions regarding our refund policy to our email address.
Email & Data Collection Policy
By purchasing software, accessing and using the GHOSTHUNTERAPPS registration Web Site, you accept and agree to be bound by the terms and provision of the TOS. In addition, when using GHOSTHUNTERAPPS software or using our site, you shall be subject to any posted guidelines or rules applicable to such services, which may be posted and modified from time to time. All such guidelines or rules are hereby incorporated by reference into the General Policy, Web Site Terms and Conditions of Use pages at ( GHOSTHUNTERAPPS may also offer other services that are governed by different Terms of Service. In such cases the other terms of service will be posted on the relevant service to which they apply. Registration Data and certain other information about you are subject to our applicable privacy policy. You understand and AGREE that through your purchase of GHOSTHUNTERAPPS software and use of the GHOSTHUNTERAPPS website you consent to the collection and use of this information for storage, processing and use by GHOSTHUNTERAPPS and its affiliates. As a customer and/or a registered user of GHOSTHUNTERAPPS software you AGREE to accept email sent to you directly from GHOSTHUNTERAPPS for software updates, newsletters and other information.
YouTube Usage
Visuals of any software developed by AO2 Information Technology Corp. dba GHOSTHUNTERAPPS™ are free to be used in all YouTube videos monetized or otherwise. We place no restrictions of any kind in YouTube demonstration videos of our software. All YouTube users are allowed to use our software in the form of visuals or video in any YouTube media freely and with no restriction.
Website Terms & Conditions of Use
By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.
Use License
Permission is granted to temporarily download one copy of the materials (information or software) on's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: modify or copy the materials; use the materials for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on's web site; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or "mirror" the materials on any other server. This license shall automatically terminate if you violate any of these restrictions and may be terminated by at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
The materials on's web site are provided "as is". makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.
In no event shall or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on's Internet site, even if or a authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
Revisions and Errata
The materials appearing on's web site could include technical, typographical, or photographic errors. does not warrant that any of the materials on its web site are accurate, complete, or current. may make changes to the materials contained on its web site at any time without notice. does not, however, make any commitment to update the materials.
Links has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by of the site. Use of any such linked web site is at the user's own risk.
Site Terms of Use Modifications may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.
Governing Law
Any claim relating to's web site shall be governed by the laws of the State of CA without regard to its conflict of law provisions.
Privacy Policy
Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy. Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law. We will only retain personal information as long as necessary for the fulfillment of those purposes. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date. We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. We will make readily available to customers information about our policies and practices relating to the management of personal information. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.